Today i cancelled my account with AudioBook rental club Jiggerbug having exhausted their entire business section of downloadable audio books. For over a year i was a very happy customer and would consider re-joining if they expanded their library.

Today however they did surprise me however. Customers are unable to cancel their account online, and have to make the international call during their business hours (ok so i don’t have a problem with international calls I own a telecom business which gives free international calls) still the time difference is inconvienient. I was a touch surprised you couldn’t just do this online, if i could it would make it easrier to just have suspended the account and re-join. Where’s the customer focus in that?

So where to go next to continue what is a very convenient way of learning. Maybe Audible.co.uk?

One Response to Jiggerbug.com

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